1. If You do not have time before the end of this time, then you will have to pay the Driver for waiting.
2. If You change your mind, immediately call the Driver and cancel the order.
3. It is prohibited to post any messages except orders.
4. If You need a car with a children's armchair, several people go, or there is a general luggage, specify it in wishes regarding the order.
5. If You need to arrive at other addresses before arriving at the final address, please advise the Driver before the trip begins.The cost of the trip can be changed, the amount of additional payment is discussed with the Driver.
6. If You decide to change the destination address to a different one than the one You specified in the order, cancel the order and send a new one, or immediately call the Driver and notify the new destination address.The cost of the trip can be changed, the amount of additional payment is discussed with the Driver.
7. If You have a conflict situation, contact the support site.
8. If You have forgotten the phone, documents or things in the car, please contact technical support, or via the feedback form in the mobile app's side menu. Get ready to call the time and route of the trip, as well as, if possible, the car brand, color and state number.
In case of an accident, we recommend that users send an e-mail request: "firstname.lastname@example.org"